Privacy Policy

Last updated: October 29, 2026

ZorPulse Lab respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, place an order, or contact us.

The final published policy should reflect the actual information collected by your Shopify store, installed apps, advertising tools, and other service providers.

1. Information We May Collect

Depending on how you interact with our store, information may include:

• Contact information: name, email address, telephone number, billing address, and shipping address.

• Order information: items purchased, order details, transaction status, and customer service communications.

• Device and usage information: browser type, device information, IP address, pages viewed, and interactions with our website.

• Marketing preferences: whether you have subscribed to email updates and your communication preferences.

Payment information is generally processed by the payment provider used at checkout. We do not claim to store complete payment card details unless our actual systems do so.

2. How We Use Information

We may use relevant information to:

• Process and fulfill orders, payments, shipping, returns, and refunds.

• Respond to questions and provide customer support.

• Send order confirmations, shipping updates, and other necessary service messages.

• Send marketing communications when permitted by law and, where required, with your consent.

• Operate, secure, maintain, and improve our website and services.

• Detect fraud, prevent misuse, and comply with legal obligations.

3. Cookies and Similar Technologies

Our store and service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and, where enabled, measure advertising performance.

You can manage cookies through available website controls and your browser settings. Blocking certain cookies may affect some website features.

Where required by law, we will provide appropriate consent and privacy choices for relevant technologies.

4. How Information May Be Shared

We may share relevant information with service providers that help us operate our business, such as:

• Shopify and store hosting services.

• Payment processors and fraud prevention providers.

• Shipping and fulfillment providers.

• Customer support, email, analytics, and marketing services, where used.

• Professional advisers, regulators, law enforcement, or other parties when legally required or necessary to protect rights and safety.

We do not state that information is never shared; certain sharing is necessary to operate an online store. Any sale, sharing, or targeted advertising practices must be described accurately and handled in accordance with applicable law.

5. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, legal compliance, dispute resolution, and recordkeeping.

We use reasonable measures designed to protect information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing.

You may also unsubscribe from marketing emails using the unsubscribe link included in those messages. Unsubscribing from marketing emails does not prevent necessary transactional messages about your orders.

To submit a privacy request, contact us through the Contact Us page. We may need to verify your identity before fulfilling a request.

7. Children's Privacy

Our store is intended for a general shopping audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13 in violation of applicable law.

8. Third-Party Websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.

9. International Data Transfers

Your information may be processed in countries other than where you live, depending on the locations of Shopify and our service providers. Where required, appropriate safeguards will be used for such transfers.

10. Changes to This Policy

We may update this Privacy Policy as our store, services, or legal obligations change. The latest version will be published on this page with its updated date.

11. Contact Us

For privacy questions or requests, please contact us through the Contact Us page on the ZorPulse Lab website.