Track Your Order
<style>
.zp-track {
--zp-navy: #132D49;
--zp-lime: #8BBF35;
--zp-light: #F5F6F4;
max-width: 760px;
margin: 48px auto;
padding: 48px 28px;
background: var(--zp-navy);
color: #fff;
border-radius: 18px;
text-align: center;
font-family: inherit;
}
.zp-track * {
box-sizing: border-box;
}
.zp-track__eyebrow {
color: var(--zp-lime);
font-size: 12px;
font-weight: 700;
letter-spacing: 2px;
text-transform: uppercase;
}
.zp-track h1 {
color: #fff;
font-size: clamp(30px, 5vw, 42px);
line-height: 1.15;
margin: 12px 0;
}
.zp-track__intro {
max-width: 520px;
margin: 0 auto 28px;
color: #E0E7ED;
line-height: 1.7;
}
.zp-track__form {
max-width: 540px;
margin: 0 auto;
padding: 24px;
border-radius: 12px;
background: #fff;
color: var(--zp-navy);
text-align: left;
}
.zp-track label {
display: block;
margin: 0 0 8px;
font-weight: 650;
font-size: 14px;
}
.zp-track input,
.zp-track select {
width: 100%;
min-height: 48px;
padding: 12px 14px;
border: 1px solid #CBD5DF;
border-radius: 7px;
background: #fff;
color: #132D49;
font: inherit;
}
.zp-track input:focus,
.zp-track select:focus {
outline: 2px solid var(--zp-lime);
outline-offset: 2px;
}
.zp-track__field {
margin-bottom: 18px;
}
.zp-track__button {
display: block;
width: 100%;
min-height: 50px;
padding: 14px 18px;
border: 0;
border-radius: 7px;
background: var(--zp-lime);
color: #132D49;
font: inherit;
font-weight: 750;
cursor: pointer;
transition: filter .2s ease;
}
.zp-track__button:hover {
filter: brightness(.94);
}
.zp-track__error {
color: #B42318;
font-size: 13px;
margin-top: 12px;
}
.zp-track__hint {
margin-top: 18px;
color: #E0E7ED;
font-size: 13px;
line-height: 1.6;
}
.zp-track__help {
margin-top: 24px;
color: #E0E7ED;
font-size: 14px;
}
.zp-track__help a {
color: var(--zp-lime);
text-underline-offset: 3px;
}
@media (max-width: 600px) {
.zp-track {
margin: 24px 0;
padding: 34px 16px;
border-radius: 12px;
}
.zp-track__form {
padding: 18px;
}
}
</style>
<section class="zp-track" aria-labelledby="zp-track-title">
<div class="zp-track__eyebrow">ORDER SUPPORT</div>
<h1 id="zp-track-title">Track Your Order</h1>
<p class="zp-track__intro">
Your package, one step closer. Enter your tracking number
and select your shipping carrier to check the latest delivery updates.
</p>
<form class="zp-track__form" id="zp-track-form">
<div class="zp-track__field">
<label for="zp-tracking-number">Tracking Number</label>
<input
id="zp-tracking-number"
name="tracking-number"
type="text"
placeholder="Enter your tracking number"
autocomplete="off"
required
maxlength="80"
>
</div>
<div class="zp-track__field">
<label for="zp-carrier">Shipping Carrier</label>
<select id="zp-carrier" name="carrier" required>
<option value="auto">Auto-detect carrier</option>
<option value="usps">USPS</option>
<option value="ups">UPS</option>
<option value="fedex">FedEx</option>
<option value="other">Other / Not sure</option>
</select>
</div>
<button class="zp-track__button" type="submit">
Track Package →
</button>
<p
class="zp-track__error"
id="zp-track-error"
role="alert"
aria-live="polite"
hidden
></p>
</form>
<p class="zp-track__hint">
Tracking updates may take some time to appear after your package ships.
</p>
<p class="zp-track__help">
Need help with your shipment?
<a href="/de-de/pages/contact">Contact Us</a>
</p>
</section>
<script>
(function () {
var form = document.getElementById('zp-track-form');
if (!form || form.dataset.initialized === 'true') return;
form.dataset.initialized = 'true';
var numberInput = document.getElementById('zp-tracking-number');
var carrierInput = document.getElementById('zp-carrier');
var error = document.getElementById('zp-track-error');
var trackingUrls = {
usps: 'https://tools.usps.com/go/TrackConfirmAction?tLabels=',
ups: 'https://www.ups.com/track?tracknum=',
fedex: 'https://www.fedex.com/fedextrack/?trknbr='
};
function detectCarrier(number) {
var value = number.replace(/[\s-]/g, '').toUpperCase();
if (/^1Z[A-Z0-9]{16}$/.test(value)) return 'ups';
if (/^(420\d{5,}|9[0-9]{19,21}|[A-Z]{2}\d{9}US)$/.test(value)) {
return 'usps';
}
if (/^\d{12}$|^\d{15}$|^\d{20}$|^\d{22}$/.test(value)) {
return 'fedex';
}
return null;
}
form.addEventListener('submit', function (event) {
event.preventDefault();
var number = numberInput.value.trim();
var carrier = carrierInput.value;
error.hidden = true;
error.textContent = '';
if (!number) {
error.textContent = 'Please enter your tracking number.';
error.hidden = false;
numberInput.focus();
return;
}
if (number.length > 80) {
error.textContent = 'Please check your tracking number and try again.';
error.hidden = false;
numberInput.focus();
return;
}
if (carrier === 'auto') {
carrier = detectCarrier(number);
if (!carrier) {
error.textContent =
'We could not identify the carrier. Please select USPS, UPS, or FedEx from the list.';
error.hidden = false;
carrierInput.focus();
return;
}
}
if (carrier === 'other') {
error.textContent =
'Please check your shipping confirmation email for the correct carrier and its official tracking website.';
error.hidden = false;
return;
}
if (!trackingUrls[carrier]) {
error.textContent = 'Please select a supported shipping carrier.';
error.hidden = false;
return;
}
var cleanNumber = number.replace(/[\s-]/g, '');
window.location.assign(
trackingUrls[carrier] + encodeURIComponent(cleanNumber)
);
});
})();
</script>